Daisy’s Floggers wishes you to be aware that your statutory customer rights are not affected in any way by our Terms and Conditions of Sale.
These terms and conditions are applicable to the supply of all Products by Daisy’s Floggers to the Customer; they are governed and shall be interpreted in accordance with the laws of England and Wales. When you make a purchase from Daisy’s Floggers you are agreeing to these Terms and Conditions of Sale. The term Customer or the use of the word “you” means the person or company who has placed an order with Daisy’s Floggers for purchase any of the products. “Products” means the products and services offered for sale by Daisy’s Floggers
So you know exactly what you have spent, all our prices are quoted in Sterling (£), excluding VAT. They are exclusive of carriage and packing because this can vary. Unless otherwise stated carriage is added to your order prior to purchase and the total price will be displayed to you before you complete you purchase. Daisy’s Floggers reserves the right to decide if products are supplied by courier or through the postal system. There are no other additional costs. Prices at point of purchase remain valid until delivery is accepted.
Payments must be made in £ Sterling, unless otherwise specified, using any of the payment methods displayed. When you have completed your selection you will be transferred to our secure server to complete payment for product purchases.
Any date or period stated for delivery shall be considered as indicative. If a Product is in stock, we aim ship it to you within 5 working days of placing the order. If we cannot dispatch an item to you within 10 days of your order we will notify you by e-mail and at your request we will cancel the order. In this case we will either refund your money in full or supply a comparable alternative product. Daisy’s Floggers cannot be held responsible for delays in the delivery caused by any other third party. Tracking numbers are available at your request, but will not automatically be supplied.
Where applicable, postage service will be used that has an attached insurance policy for the full cover of your goods, should they go missing in transit. Royal Mail Special Delivery is our preferred service.
Acceptance of the Goods
The Customer shall be responsible for inspecting all goods on arrival and where a courier is used prior to signing the carriers note. If goods are damaged this has to be stated on the carriers note, without this no claim will be considered by the carrier. For the avoidance of doubt, the Customer shall be responsible for inspecting goods supplied through the post. Daisy’s Floggers should be notified of damaged products in writing within 3 days of receipt of goods. This does not affect your statutory rights.
If any Products supplied by Daisy’s Floggers should be considered defective or different from the product ordered, an immediate full refund will be provided on return of Products.
Goods exchanged or replaced for reasons other than above will be subject to our postage and packing charges for new orders. We will not accept responsibility for postal charges or lost items when returning non-defective goods. All non-defective goods returned must be in stock condition and in the original packaging.
Daisy’s Floggers reserves the right to refuse any order or part order, or to request further information to enable it to process or evaluate the order. Provided that it takes all reasonable steps to notify the customer within 10 days of order placement, Daisy’s Floggers accepts no liability for any failure to ship products where this results from its inability to do so or its decision, on reasonable grounds, not to do so. In such cases Daisy’s Floggers will immediately refund any payments made in full.
The Customer: The customer has the right to cancel their order within 7 working days of receipt of the goods. The customer is responsible for any costs involved in returning the goods. Once Daisy’s Floggers has verified that the returned product is in stock condition and in the original packaging, it will refund the customer’s money within a reasonable period.
All custom orders must be paid for in full at the time of ordering. A full description of what has been ordered will be supplied to the customer in writing, once this is confirmed the order will be considered as active. An estimated build time will be given. This time frame is representative and is not a guarantee. Daisy’s Floggers reserves the right to refuse to take a custom order. Due to the personalised nature of custom orders, products are not refundable. Every effort will be made to build your order as close to the description as possible, please be aware that colour shades and leather thicknesses may vary.
To contact me directly please use firstname.lastname@example.org
Please allow 24 hours for a response, as I am often away from the computer at markets and making lovely things for you!
As per the business names act, further contact details are available on direct request.